Frequently Asked Questions

Paws for Giving gives 50% of our profits to small and medium Aussie animal rescue groups that are registered as a Charity with the Australian Charities and Not-for-profits Commission (ACNC). You can choose which Aussie animal rescue group gets the benefit from your purchase at Paws for Giving; when you put each product in your cart, just select your chosen rescue group.

If there is an Aussie animal rescue group that is not listed on our website that you would like to support through your purchase, please contact us and let us know. Once we verify them as fitting the above criteria, we will add them as a rescue that you can choose to support in the future.

In-Stock Products (1-2 business days)

In-stock products will generally be posted within 1-2 business days from the date of purchase.

Pre-Order Products (check the product)

Pre-order products have a more variable timeframe.
As this depends on the circumstances of the pre-order, it is best to check the specific product page for a specific timeframe depending on the item.
In-stock products will generally be posted within 1-2 business days from the date of purchase.

Personalised Products (5-15 business days)

Personalised products will generally be posted within 5-15 business days from the date of purchase.
This allows for designing, ordering, receiving and checking the product prior to posting it to you, and ensures that you receive the best quality product possible.

Unfortunately due

You sound like our mother! But seriously, Nikki's mum asked her the exact same thing back when Nikki first started out with this business model.

Essentially, we want to do social good! Plenty of amazing Aussie businesses are proving that this business model works. Check out Goodwill Wine, Savour Life and Who Gives a Crap. Oh and Nikki's mum came around and is now Paws for Giving's greatest cheerleader.

Paws for Giving is not registered as a Charity or Not-for-profit with the Australian Charities and Not-for-profits Commission (ACNC) and we do not accept donations. Your purchase from us is not a donation and you will receive material benefit - the goods you are buying.

This means your receipt for your Paws for Giving purchase cannot be claimed by you as a tax deduction.

That's perfectly okay! Just leave a note at the checkout when you place your order. Paws for Giving will confirm that the organisation is registered with the Australian Charities and Not-for-profits Commission (ACNC) and they fit our scope. Once we have confirmed this we will gladly contribute 50% of the profit from your purchase to the organisation.

If the organisation you nominate is not registered with the ACNC or does not fit the with our scope for choosing organisations to donate to, we’ll let you know.

That's okay! You have three choices:

Choose completely at random
Take a look at our Rescue Partner pages where you can read about the rescues that we work closely with.
Nominate the option for 'Any Rescue' and we will choose for you. It won't be a random choice, those funds will be disbursed among our Rescue Partners and any other rescue organisations in particular need at the time.

You can see our Refund Policy here, and our Shipping Policy here.

Being a Paws for Giving Rescue Partner means that we provide you all the support and materials to help you make the most out of Paws for Giving, for example featuring your rescue on our website and social media, and providing customised marketing materials for your rescue. Our Rescue Partners have so far provided overwhelmingly positive feedback about our partnerships, which you can see the Our Impact page.

If you are a small or medium animal rescue and are registered as a Charity with the Australian Charities and Not-for-profits Commission (ACNC), then we will gladly send you through a Rescue Partner Information Pack. Just fill out the form on our Contactpage, and we'll be in touch soon.

Yes! Please get in touch by filling out the form on our Contactpage, and we'll get back to you soon.

Nope! We set not obligations or minimum requirements on our Rescue Partners, and that works well for all of us. You will find of course that you may receive more donations from Paws for Giving if you do promote us to your supporters. But that will always be your choice.